Refund policy

GROUP CLASS REFUNDS AND SCHOOL CREDITS

Full refunds or full school credits are available until 24 hours before your 1st class begins. If you email to cancel your registration 24 hours before your 2nd or 3rd class begins, a partial prorated school credit can be given. If your class has met 3 times or it is less than 24 hours before your 3rd class, no school credit is available.

CANCELLATIONS

Louisville Folk School reserves the right to cancel a class due to insufficient registration. Our group classes are an excellent value and are designed to strengthen the community by connecting students to folks with similar interests, however, we need a minimum of three students in each class for the class to be financially sustainable - please invite your friends to enroll in a class with you! Classes without sufficient registration at the end of the first class will be canceled and you may be issued a refund or school credit, but, we would love to help you to find an alternate class to join.

PRIVATE LESSONS

24-hour advanced cancellation is required for a reschedule of any private lessons. Lessons canceled with less than 24 hours' notice will not be made up or refunded. 

All lessons must be paid for before they can be scheduled. 

FEES

We reserve the right to deduct a 3% restocking fee to cover transaction/processing costs on any orders/enrollments canceled by the customer.